Cic insurance motor claim form
Damage to Third Party vehicle:
- Name of the owner, copy of ID, phone numbers, email, day time physical address
- Copy of vehicle logbook and a clear photo of the insurance sticker
- Driver’s name, copy of driving permit, phone contacts
- Statement by the driver also listing all the damaged parts
- Full police report including statements recorded at Police
- At least two repair quotations, demand letter to the client
Damage to Property other than vehicles:
- Name of the owner and/or designated person such as a manager, copies of IDs, phone numbers, emails, day time physical addresses
- Full police report including statements recorded at Police
- At least two repair quotations, demand letter to the client
Bodily Injury:
- Demand letter to the client, Copy of national ID
- Clinical and diagnostic notes and receipts from an approved medical practitioner
- Full police report including statements recorded at Police
Death:
- Death certificate & Post mortem report
- Demand letter to the client, Copy of national ID of the deceased
- Clinical and diagnostic notes and receipts from an approved medical practitioner (if any)
- Full police report including statements recorded at Police
- Letter of Introduction of the Beneficiary(ies) or Minutes of the family meeting indicating the beneficiaries & signed by all persons present in the meeting
- Copies of national IDs of the beneficiaries
CLAIM PROCESS
REQUIRED DOCUMENTS
Kindly return this claim form completed with the following:
- All clinical and diagnostic notes relating to the injury
- All medical receipts in the name of the claimant
- Copies of salary slips for the three months prior to the incident
- Copy of employee’s company and National ID
- Police report for road traffic accidents
- Post mortem report and Death Certificate (for death)
Download personal accident claims form
GENERAL
General Claims Form
GOODS IN TRANSIT
Goods in Transit Claim Form
ELECTRONIC EQUIPMENT
Electronic equipment claim form
PROFESSIONAL INDEMNITY
Professional Indemnity Claim Form
CLAIM PROCESS
- A client will first notify us in the event of death, accident, or diagnosis of a critical illness.
- In the event of an incident leading to a claim.
Notification can be done through email or WhatsApp
- Once notification is received, the client will be advised on the forms that need to be filled. (You can download the forms below)
- Once the documents are received, they will be analyzed and communication to the client will be done
- Once all documents have been analyzed and found to be in order, the claim will be processed, and a discharge voucher will be provided to the claimant.
- Payment of the claim will then follow
Individual Life Claim Form
Physician Statement Form
REQUIRED DOCUMENTS
The required documents are dependent on the type of claim.
The forms have all the necessary documents needed clearly indicated on them. It’s also important to note that further documentation can be requested when the need arises.
DOCUMENTS REQUIRED IN CASE OF BODILY INJURY
- Detailed statement from the insured regarding what happened
- Demand letter to the insured
- Full name and copy of national ID or passport of injured party
- If the injured party is a minor, include full names of both parents and copies of national IDs or passports
- All clinical and diagnostic notes relating to the injury
- All medical receipts in the name of the claimant
- Full police report including statements recorded at Police
Public Liability Claim Form
Doctor's Form - Public Liability Claim
Physician Statement Form
DOCUMENTS REQUIRED IN CASE OF PROPERTY DAMAGE
- Demand letter to the client
- At least two repair quotations
- Name of the owner and/or designated person such as a manager, copies of IDs, phone numbers, emails, day time physical addresses
- Full police report including statements recorded at Police
Submit your claim
Please upload the duly filled form(s) together with all required documents as stipulated under the claims process section.
keyboard_arrow_leftPrevious
Nextkeyboard_arrow_right

Quick Links
Useful Links
- Data Privacy Statement
- M-bima
- Whistleblowing
The Company
- General Insurance
- Life Assurance
- CIC Diaspora
Locate Us
- Head Office
- Our Branches
- CIC Approved Garages
- CIC Approved Medical Service Providers
© 2024 CIC Uganda.
Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.